Sunday, March 25, 2012

Upcoming Events at Fenway Bark

March 31 - K9 Klatch - 12 pm - Health and behavior requirements apply - $5


April 1 - Boston Terrier Meet Up - 12 pm - 1 pm  - $5
April 7 - The Great Easter Egg Hunt at Fenway Bark - $5 donation goes to Great Dog Rescue of New England. 


April 16 - Patriots Day - Traffic will be a complete snarl.  Please make/cancel daycare reservations as needed.  Running in the Marathon and need daycare or boarding?  Please book soon.
April 17 - 20 - Boston School vacation week.  Please book boarding reservations if you are traveling and cancel daycare if you will be home during this time.
April 28 - Pet Photography Basics taught by Susan Conway, Dawgma Gallery - $40

Beware and be prepared for a bad tick season.


With a warmer than usual winter presumably behind us, we are certain to have a worse tick problem than usual starting around now.  Be sure to apply a flea and tick product to prevent your dog from infestation or being bitten by a tick.  Fenway Bark sells Advantix and Frontline for your convenience.  Pick up your summer supply at Fenway Bark on your next visit.

Sunday, March 11, 2012

Upcoming Events at Fenway Bark

March 17 - K9 Klatch - 12 pm - Health Requirements apply - $5 - RSVP - Jim's Guinness Cupcakes will be served!




March 18 - St Patty's Day/Evacuation Day Parade in Southie.  Book your dog for daycare or boarding to get your dog out of the craziness of the day.
March 24 - K9 Klatch - 12 pm - Health and behavior requirements apply - $5
March 31 - K9 Klatch - 12 pm - Health and behavior requirements apply - $5
April 7 - The Great Easter Egg Hunt at Fenway Bark - $5 donation goes to Great Dog Rescue of New England.
April 16 - Patriots Day - Traffic will be a complete snarl.  Please make/cancel daycare reservations as needed.  Running in the Marathon and need daycare or boarding?  Please book soon.
April 17 - 20 - Boston School vacation week.  Please book boarding reservations if you are traveling and cancel daycare if you will be home during this time.
April 28 - Pet Photography Basics taught by Susan Conway, Dawgma Gallery - $40

Spreading the Word

With the closure of a long standing Boston doggie daycare facility on 3/12/12 in the South End, your friends, coworkers and family may be urgently searching for a new doggie daycare for their pet.  If they mention your name as a referral when they become a client, we provide a thank you gift to you to show you our appreciation for taking the time to make your recommendation.


As the market changes, we also appreciate any kind words you can offer to others who may be seeking pet care in the market by adding a review to Google Places or Yelp.  Unfortunately, review site postings, not just ours, tend to be generated by extremists, curmudgeons, competitors, and people with a lot of time on their hands.  They, unfortunately, tend not to be populated by busy people who are genuinely happy.  Our asking you to post your genuine reviews is an attempt to balance that scenario.  Thank you, in advance, for any help you can offer to continue to get the word out for our "little engine that could". 

Unlike some players in the Boston market, we don't have deep corporate pockets to advertise or buy positions in the market (e.g., Facebook likes - see below).  What we do have is a lot of heart, a genuine desire to provide the very best possible care for your pet, and a passionate desire to provide exceptional customer service every day.  We don't always get it right but we are willing to listen and improve when we get it wrong.  Please keep providing us with feedback if there are areas where we can improve. Likewise, if we are doing something exceptionally well or I have an employee that has gone above and beyond, please let me know.  I want to make sure we recognize great contributions to the Fenway Bark community.

Have a great day!

Jane

Tuesday, March 6, 2012

Tucker arrives at Fenway Bark

Fenway Bark has always strived to be transparent in its operations.  As a small business we have grown organically to have almost 3000 Facebook followers and even more blog followers through communication, trust, and being of service to the community, like health alerts that help all dog owners keep their dogs safer.

Other players in the dog care space in Boston may be able to commercially purchase 3000 Facebook "Likes" at a pop (who knew you could do such a thing until that number changes overnight?), enter false Yelp reviews on our site, stack their own Yelp reviews, and more but at the end of the day, if Fenway Bark get reviews like Tucker's (video) below, we are doing something right and that is what we should care about in the end.  Our job is to make our customers happy and we strive to do that in a very genuine way every day so that we earn each positive review and "like" we get.  If we can't earn it organically, then I would wonder what we are doing that isn't earning the votes of confidence.

Please continue to take videos of the moment when your dog realizes they are going to Fenway Bark and send it to us! We love the videos and everyone is enjoying watching them and talking about them.  We particularly like the moments in this video where Tuck Tuck turns around as if to say to family "would you people get moving, I need to get into Fenway Bark!"

We will be celebrating Tucker's first birthday at the K9 Klatch on Saturday at 12 pm!  Happy Birthday Tuck Tuck!  We will commence the belly rubbing on Saturday!